Running a successful clinic can be a real juggling act, while you want to spend time with your clients, you also need to be available to deal with incoming calls, enquiries and bookings.
You may feel that employing another member of staff is the only option but this is time consuming and not to mention costly.
At Your 9 to 5 – we can be that extra backup and support that your clinic needs by providing professional telephone answering, customer service and diary management to your valued clients and potential new clients but without the extra staffing costs, overheads and commitments.
Our clinic management service can help with:
- Telephone answering
- Diary Management
- Email Management
- Enquiries Inc. pricing, location and FAQs
- Bespoke scripted telephone answering
- Customer Services
- Saving you money on staffing and overhead costs
Our diary management means we can deal with your clients immediately, getting them booked in securing that client or make amendments and cancellations. This will not only ensure your clients are dealt with but it will also save you having to make any call backs or potentially losing those bookings.
We can work alongside your current diary system or set you up with an online diary. This will mean updates and bookings will be made in real time and fully visible.
Clinics we help:
- Physios/ Osteopaths/ Pods
- Cosmetic Surgeries
- Beauticians / Nail Technicians
So whether it’s a full time dedicated receptionist or a backup telephone answering service you require, our highly trained, helpful operators will work with your clinic just as if a member of your own team.